Question 1

Do you offer same-day appliance repair in New York and New Jersey?

Accepted Answer

Yes. ApplianceGo provides same-day appliance repair across NYC, Long Island, New Jersey, and nearby Connecticut areas. Most service requests booked before 2 PM are completed the same day based on technician availability. Call (929) 720-6200 for immediate scheduling.

Question 2

Which appliances and brands do you repair?

Accepted Answer

We repair refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, ranges, cooktops, and commercial appliances. Supported brands include Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Frigidaire, Bosch, Sub-Zero, Viking, Wolf, Thermador, Miele, Electrolux, Kenmore, Amana, Hotpoint, Jenn-Air, Dacor, Fisher & Paykel, Speed Queen, Asko, Blomberg, and more.

Question 3

How much is the service call, and are there hidden fees?

Accepted Answer

Our service call is $119 and is waived when you approve the repair. New customers save $30 off their first visit. We provide an upfront flat-rate quote before any work begins — no hidden fees, no surprises.

Question 4

Do you provide emergency appliance repair?

Accepted Answer

Yes. We offer emergency same-day appointments 7 days a week, 7 AM – 9 PM. For commercial clients, we provide 24/7 emergency dispatch for walk-in coolers, freezers, and kitchen equipment. Call (929) 720-6200 for urgent service.

Question 5

Are your technicians licensed and insured?

Accepted Answer

All ApplianceGo technicians are fully licensed, insured, background-checked, and factory-trained across all major appliance brands. We carry full liability insurance and provide a 90-day parts and labor warranty on every repair.

Question 6

How do I book appliance repair online?

Accepted Answer

Use the booking form on our site or visit our booking page. Select your appliance, enter your ZIP code and phone number, and pick a time. You'll receive a confirmation within 30 minutes.

Question 7

Do you offer warranties on repairs?

Accepted Answer

Every repair is backed by our 90-day parts and labor warranty. If the same issue returns within 90 days, we'll return and fix it at no charge.

Question 8

What if my appliance isn't worth repairing?

Accepted Answer

Our technicians provide an honest diagnosis. If a repair costs more than 50% of a replacement, we'll tell you upfront so you can make an informed decision. No pressure, no upsell.